Qawam

Support

We reply within one working day

Questions, problems, or ideas? Email ebrahim.alhamed@gmail.com and include your iPhone model and iOS version if you're reporting a bug. Screenshots help.

Common questions

Why does recovery say "needs more signals"?

Recovery scores your morning against your own baselines and needs at least two body signals (resting heart rate, HRV, sleep, breathing rate, or blood oxygen) from Apple Health. No wearable? Answer the morning check-in on the Today screen: your reported sleep and how you feel set the day's training instead.

How do AI meal estimates work?

After you enable AI features, the meal photo or description is sent over an encrypted connection through our server to Google's paid Gemini API, then the estimate is returned to Qawam. Qawam's server does not save the request content; Google may retain it briefly for abuse monitoring and does not use paid-service prompts to improve its products. Estimates are editable and labelled as estimates. Workout-plan and body-composition imports use the same clearly disclosed connection. Apple Health data and coach progress reads stay on your device. Details are in the privacy policy.

How do I manage or cancel Qawam Pro?

Qawam Pro is billed by Apple. Manage or cancel in iPhone Settings: your name, then Subscriptions, then Qawam Pro. Cancelling keeps Pro until the end of the paid period.

How do I delete my account?

In the app: Account, then Delete account. This revokes your Apple or Google sign-in and deletes your server-side account records, local logs, saved photos, drafts, and app preferences from this device. Deleting your account does not cancel an active App Store subscription; manage or cancel it under Membership first if you do not want future charges.

How do I move or back up my records?

Qawam stores health and wellness records only on this device and does not sync them through iCloud. Use Export your data in Settings to keep a portable copy before replacing your phone or deleting the app.

Privacy Policy